Get started
Legal

Terms and Conditions

Last updated: July 2025

1. Introduction

Welcome to iCANS, Inc. (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our software subscription service (“Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms.

2. Definitions

  • Service: The software services provided by iCANS, Inc.
  • User: Any individual or entity using our Service.
  • Subscription: The arrangement where the User pays for access to the Service for a specified period.

3. User Accounts

To access certain features of our Service, you may need to create an account. You agree to provide accurate information and maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

4. Subscription Terms

Subscription Plans. We offer subscription plans with monthly billing cycles. Details of each plan are available on our website.

Billing. Subscriptions are billed monthly, generally on the anniversary date of your registration. Accepted payment methods include Visa, Mastercard, Discover, and American Express.

Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal. If you wish to change your subscription, please notify us by emailing onboarding@icans.ai.

5. Free Trials and Promotions

We may offer free trials or promotions. These are subject to these Terms, and we reserve the right to modify or terminate them at any time.

6. Cancellation and Refunds

Cancellation. Users can cancel their subscription by emailing onboarding@icans.ai. The cancellation request must include the following information:

  • Name of the owner
  • Company name
  • Company address
  • Phone number

Cancellations will take effect at the end of the current billing period.

Refunds. Refunds are not provided for partial billing periods or unused features.

7. User Responsibilities

Users agree not to misuse the Service, including but not limited to:

  • Violating any laws or regulations
  • Infringing on intellectual property rights
  • Distributing harmful or malicious content

Competing Platforms. Any User found to be actively using or subscribed to a competing platform while maintaining an active iCANS subscription will have their subscription terminated immediately. iCANS, Inc. reserves the sole right to determine what constitutes a competing platform.

8. Intellectual Property

All content, trademarks, and data on the Service are the property of iCANS, Inc. or its licensors. Users are granted a limited license to use the Service as intended.

9. Limitation of Liability

To the fullest extent permitted by law, iCANS, Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless iCANS, Inc., its affiliates, directors, officers, employees, agents, and service providers from and against any and all claims, liabilities, damages, losses, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • (a) your use or misuse of the Service;
  • (b) your violation of these Terms or applicable laws or regulations;
  • (c) your infringement of any intellectual property or other rights of any third party; and
  • (d) any fees, charges, convenience fees, service fees, processing fees, or surcharges imposed by you on your customers in connection with payments processed through or facilitated by the Service, including but not limited to claims alleging excessive fees, improper disclosure, violation of payment network rules (including Visa, Mastercard, American Express, or Discover), or violation of any federal, state, or local consumer protection, unfair trade practice, or pricing laws.

For the avoidance of doubt, iCANS, Inc. does not set, control, approve, audit, or endorse any fees or surcharges imposed by Users, and all responsibility and liability for such fees rests solely with the User.

11. Termination

We reserve the right to suspend or terminate your access to the Service for violations of these Terms or other conduct deemed harmful to the Service or other users.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, exclusive of its rules governing choice of law and conflict of laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply. All disputes arising out of or relating to these Terms or the Service will be litigated exclusively in the state or federal courts located in the State of Delaware, and you and iCANS, Inc. consent to personal jurisdiction and exclusive venue in such courts.

13. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes, and continued use of the Service constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us at admin@icans.ai.

15. Acceptance of Terms

By using our Service, you acknowledge that you have read, understood, and agree to these Terms.